Data exists inside most companies, so data collection is the first step. The opportunity is to transition from data collection to value creation. Ease of tracking business performance is central to our approach.
How can you track margin, productivity, service level, quality, safety or KPIs unless you are embedding data analytics?
Think about this as an idea – near real time reporting to your client through a Portal showing all necessary key performance metrics.
Open, honest and transparent sharing of performance helps build trust. This means, over time, you will seek to improve what is being shared, but sharing is a first step to a deeper client relationship. The next step is using data analytics, KPI reporting and visuals to track current priorities, lead and lag indicators.
Analytics plays an integral role in client performance insights and contractor decision making. Sharing data and data insights builds trust with clients, and we can help
